Aidbase

AI-powered customer support and self-serve help platform for SaaS and e-commerce businesses.

AICustomer supportSaaS

Active^{Source [3]}^{Source [4]}Last verified Oct 2, 2026

About Aidbase

Aidbase offers an AI-powered self-serve support system, including chatbots trained on a company's content, to help customers answer their own questions.^{Source [3]}^{Source [4]}

It says more than 10,000 SaaS startups, e-commerce businesses, agencies and content creators use it.^{Source [5]}

It is sold as a subscription and as part of the FounderStack lifetime deal.^{Source [6]}

What happened

Aidbase started as an internal AI support tool built during a difficult 2023 at FeedHive and was launched as its own product in November 2023. The founder reported it reached $5,000 MRR within months. It remains active and is part of the FounderStack bundle.^{Source [2]}^{Source [1]}^{Source [6]}

Timeline

2024-11Included in the FounderStack lifetime bundle.^{Source [7]}
2024-01Indie Hackers reported it had reached $5,000 MRR (self-reported).^{Source [2]}
2023-11Launched as a standalone product.^{Source [1]}
2023Built as an internal support tool for FeedHive.^{Source [2]}

Products and brands

Aidbase: AI support suite with chatbot, help center and ticket automation.^{Source [3]}^{Source [4]}

How it makes money: Software subscriptions, plus lifetime access through FounderStack.^{Source [6]}^{Source [2]}

Leadership

Simon Høiberg

Founder^{Source [2]}^{Source [8]}

Since 2023

Funding and financials

MRR: $5,000, self-reported to Indie Hackers within months of launch (Jan 2024)^{Source [2]}

People on Founded, and where they went next

1 person on record, connected to 4 other companies.

Person	Here	Also built
Simon Høiberg	Founder2023 to now	SignupGate2025 to nowActiveTinyKiwi2023 to nowAcquiredLinkDrip2022 to nowActiveFeedHive2020 to nowActive

Sources

Simon Høiberg, simonhoiberg.com. Accessed Oct 2, 2026.
How Simon Hoiberg made $5,000/MRR with his new AI SaaS, Indie Hackers, 2024-01-10. Accessed Oct 2, 2026.
Aidbase: AI-Powered support for your SaaS startup, Aidbase. Accessed Oct 2, 2026.
Products, simonhoiberg.com. Accessed Oct 2, 2026.
About Aidbase, Aidbase. Accessed Oct 2, 2026.
FounderStack: 4 powerful tools. 1 lifetime deal., FounderStack. Accessed Oct 2, 2026.
Launching: FounderStack, X (@SimonHoiberg), 2024-11-29. Accessed Oct 2, 2026.
SimonHoiberg (Simon Høiberg), GitHub. Accessed Oct 2, 2026.

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